Refund Policy
& Privacy

Refund Window

We offer a full refund within 24 hours of purchase. No questions asked.

After 24 hours, all sales are final. We do not offer partial refunds, pro-rated refunds, or credits for unused subscription time.

How to Request a Refund

Email support@clawfarm.online within 24 hours of purchase. Include your order details in the message.

We will process your refund within 5 business days. Refunds are returned to the original payment method.

Eligibility

Refunds are available only within the 24-hour window described above. The following are not eligible for refunds:

• Requests submitted more than 24 hours after purchase
• Accounts found in violation of our Terms of Service
• Accounts terminated for misuse

Subscription Cancellations

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.

No partial refunds are issued for unused time within a billing period. Your access continues until the period ends.

Data We Collect

We collect only what is necessary to provide the service:

• Your email address, for account management and support
• Payment information, processed securely by our payment provider — we never see or store your card details
• Your LLM API keys, encrypted at rest using AES-256 and never accessed by our team

We do not collect browsing data, device analytics beyond what is required to operate the service, or any data not listed above.

How We Use Your Data

Your data is used exclusively to provide and improve ClawFarm. Specifically:

• Email — account communication and support only
• Payment data — processed by our payment provider for billing
• LLM API keys — used to route your automation requests to your chosen model provider

We do not use your data for advertising. We do not profile you. We do not sell your data.

Third-Party Sharing

We do not sell, share, or rent your personal data to any third party. Ever.

The only third parties that interact with your data are:

• Our payment provider — for processing transactions
• Your chosen LLM provider — only your API key and task prompts, per your configuration
• Our hosting infrastructure — solely for operating the service

Data Security

Your LLM API keys are encrypted at rest using AES-256 encryption. Each account's data is fully isolated at the database level using row-level security. We never store plaintext credentials.

We apply industry-standard security practices to all data we hold. In the event of a breach affecting your account, we will notify you promptly.

Data Retention & Deletion

Your data is retained for as long as your account is active. Upon account cancellation or termination, your data is deleted within 30 days.

To request early deletion of your data, email support@clawfarm.online.

Contact

Questions about refunds or privacy? Email support@clawfarm.online.